The following should be followed to ensure a timely and complete refund of your return.
Online purchases returned within 30 days by mail will receive a refund of the price of the item and any applicable taxes, less a 10% restocking fee will be issued in the original form of payment used to purchase the item.
Conditions and exceptions
Please note the following items: Samples are not eligible for refund.
Items must be returned, in new, or like-new condition, and in its original packaging, and with all paperwork and your packing slip, as well as all accessories to ensure full credit.
Shipping costs will not be refunded unless the item is being returned because it is damaged or defective.